FreightInsure Reaches 100-Operator Milestone as Annualised Insurance Policies Hit 1M+

 FreightInsure has officially signed its 100th transport and logistics business partner, with monthly policy volume topping 46,000 in July alone. The platform is now on track to issue over a million policies annually.  

The solution plugs directly into an operator’s existing booking system at no cost to the transport company. When a sender books a consignment, they are presented with an instant option to add transit insurance, with zero excess applied in the event of a claim.  

Beyond handling the entire claim process, FreightInsure pays participating operators a distribution commission on every policy their customers select, turning a traditional operational headache into an active margin builder.  

The Hidden Cost of Silent Churn

The network of 100+ businesses running FreightInsure spans courier networks, line haul operators, 3PLs, freight brokers, and transport management software platforms. But according to Jonathan Bass, FreightInsure’s Executive Director (Commercial), the primary driver for adoption isn't just the commission—it's customer retention.  

“Nobody rings you to say they're leaving because a pallet turned up smashed,” says Bass. “They wear the cost, they say nothing, and they book a bit less next month. Less again the month after. By the time it shows up in your freight volumes, the account is gone and you're left guessing why.”  

“The operators putting this in are doing it so the conversation after a damaged consignment isn't about who pays for it, it’s about getting a solution moving.”  

Built from Claims Experience, Not Insurance Bureaucracy

Unlike traditional insurance models, FreightInsure was built out of freight claims expertise. Our sister company, FreightSafe, has managed and settled freight claims across the Australian transport sector for over 20 years.  

FreightSafe directly administers every claim made on a FreightInsure policy. When a shipment is damaged or lost, the customer deals directly with FreightSafe, insulating the transport operator from customer friction while providing monthly claims data to help operators monitor their network health.  

Because policies are issued directly to the insured and backed by major global underwriters, operators bear no financial risk on claims.  

“People always ask me what the catch is,” says Bass. “Logistics managers are naturally cautious because they're used to hidden fees or claims nightmares. But once they see how the model works, they realise it’s a rare win-win-win for everyone involved.”  

Ready to protect your account base and add a zero-cost revenue stream?

FreightInsure builds the cover, manages the integration, and handles 100% of the claim administration through FreightSafe.  

You can book a 10-minute integration demo at freightinsure.com/book-a-demo, or visit the FreightInsure team at Stand J19 at MegaTrans 2026, September 16–17 at the Melbourne Convention & Exhibition Centre.