📦 Where Australia Loses $2 Billion in Freight Every Year

Turn freight losses into a revenue line.

FreightInsure is per-consignment transit insurance for transport and logistics businesses. Your customers get cover with no excess on covered claims. Your ops team never touches a claim. And you earn on freight you already move.

Per-consignment transit insurance, embedded where your customers already book freight.

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The Problem

Damaged freight doesn't just cost money. It costs accounts.

The write-off

A damaged pallet. A missing carton. Your customer calls you, not an insurer. And whether or not it was your fault, the cost usually lands on your margin.

The week of emails

Every incident pulls ops, finance and the account manager into a claims process nobody is paid for. That time never shows up on the P&L. It's real all the same.

The silent churn

Customers lost to freight incidents rarely complain. They just don't rebook. You never hear the door close.
Most transport businesses treat this as a cost of doing business. It doesn't have to be.
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How it Works

Same consignments. Different side of the P&L.

FreightInsure sits inside the way your customers already book freight. Cover is offered per consignment, priced per consignment, and backed by a genuine insurance policy.

Your customers add cover.

At booking, in your portal, or on autopilot. Cover is per consignment, so they take it when they want it, on the freight that matters.

We handle the the claims.

When a covered event causes a loss, the claim goes to us, not to you. No excess on covered claims. Your team stays out of the inbox.

You earn on covered freight.

Every covered consignment carries a margin for the business that moved it. No upfront cost. We only earn when you earn.
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The Solution

Per-consignment cover for every way your customers book freight.

FreightInsure is per-consignment transit cover for the freight your customers move. It fits however they book, from a cover step at checkout to policies on autopilot. You offer the cover, we carry the risk.

Cover your customers can see, manage and trust.

Behind every channel is one platform. Your customers get a live view of every policy, premium and claim, so the cover you offer never feels like a black box.
FreightInsure — Policies (hero vignette)
Northstack Trading / Policies
NT
Northstack Trading

Policies

23 policies total · No excess on covered claims
Active Quoted Date Manual Bulk Plugin
Policy Created Reference Goods value Premium Status Source
FI-2026-04812 14 Jun PO-88231 $48,500 $620 Delivered Plugin
FI-2026-04798 12 Jun NS-4471 $32,000 $415 Delivered Bulk CSV
FI-2026-04771 9 Jun PO-88190 $18,750 $240 Active Manual
FI-2026-04760 7 Jun Q-2026-338 $76,200 $980 Quoted Manual
FI-2026-04742 4 Jun PO-88142 $12,400 $158 Delivered Plugin
FI-2026-04737 2 Jun NS-4409 $54,900 $705 Claimed Bulk CSV
FI-2026-04719 30 May PO-88061 $27,300 $350 Active Plugin
FI-2026-04702 27 May WLG-2210 $9,800 $132 Delivered Manual
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Embed cover as a step in your booking flow

Give your customers a cover option built into the way they already book with you.
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Checkout Step 4 of 5
Origin
Sydney, AU
Port Botany (SYD)
Destination
Perth, AU
Kewdale Freight Terminal
Transit Time
2–3 Days
Arrival Est.
Oct 24, 2026
Mode
LAND
Road Express · 2–3 days $186.00
Ship my consignment without protection FreightInsure Cover $48.00
GST $18.60
Total $204.60incl. GST
Book consignment
Powered by FreightInsure

Cover thousands of consignments on autopilot

Send us your consignment data and we bind policies automatically, against the rules your customers set.

No-code cover through a Chrome browser extension

Our Chrome browser extension lets shippers bind cover on top of your existing booking screens. No build required on your side.
TransitPro
Shipping
+ New shipment
In transit 24
Pending pickup 3
Delivered 142
Admin
Invoices
New shipment
Sydney NSW → Perth WA · $7,250.00
Wollongong NSW → Melbourne VIC · $4,550.00
Protect this consignment

Quote and cover from your website

A hosted form you drop onto your site so your customers can cover a consignment in a few fields. Live in an afternoon.
Not sure which fits? Book a demo and we'll show you what works for how your customers book freight. Book a demo →
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We're For Freight

Built for the businesses in Australia and NZ that move freight.

FreightInsure isn't an insurer that discovered freight. We're a freight claims business that built insurance.

Carriers and transport companies

Give customers a real policy to claim on, not your goodwill, and earn a margin on every covered consignment.

Learn More

3PLs and freight brokers

Put cover on the freight you manage, hand the claims to a team that only does freight, and add a revenue line you don't have to invoice for.

Learn More

Freight platforms and TMS providers

Add the cover your customers ask for. Add it to your platform with our support, and every covered consignment pays your platform.

Learn More

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Integrations

Works with the freight platforms you already run.

FreightInsure connects to the TMS and booking platforms carriers across Australia and New Zealand run on. Cover switches on inside your existing workflow, with no migration and nothing to rebuild.
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The Policy

Behind the tech, a genuine freight insurance policy.

Your customers hold a real, regulated transit policy. The claim risk sits with the insurer, not with you.
Australia: Underwritten by Assetinsure Pty Ltd (ABN 65 066 463 803; AFSL 488403) and HDI Global Specialty SE (ABN 58 129 395 544; AFSL 458776).

New Zealand: Underwritten by HDI Global Specialty SE (NZBN 9429049187991, FSP 774050, Financial Strength Rating of AA-/stable Standard and Poor's, A+ AM Best).

No excess

Covered claims are paid from the first dollar. Nothing to wear before cover starts.

Up to $100,000 per consignment

Cover available via a FreightInsure distributor for domestic AU and NZ transit. Sub-limits and exclusions apply, see the PDS.

$250 freight fees benefit

Claim back up to $250 in freight charges, on top of the value of the goods.

Named-event cover

The policy responds to listed covered events, so it's clear what's covered.
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Claims

When things go wrong, we make them right.

Claims are handled by FreightSafe, with more than 20 years managing freight claims for Australian and NZ transport businesses. We work to a claims resolution target of 5 business days. Your customer deals with a claims team whose whole job is freight, and your ops team gets their week back.
100k
Claims resolved annually.
20+
Years of claims experience.
5
Day claims resolution target.

Lodged

Your customer lodges the claim online in minutes. Photos, invoice, done. Nobody in your business gets CC'd into a three-week email chain.

Assessed

Our award-winning claims team that only does freight picks it up. If anything's missing they chase it, not your account manager.

Resolved

Covered claims are paid by the insurer, with no excess deducted. We work to a resolution target of 5 business days.

Turn freight losses into a revenue line.

FreightInsure is per-consignment transit insurance for transport and logistics businesses. Your customers get cover with no excess on covered claims. Your ops team never touches a claim. And you earn on freight you already move.
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Per-consignment transit insurance, embedded where your customers already book freight.

Turn freight losses into a revenue line.

Embedded per-consignment cover, built into your booking flow. Your freight losses become a revenue line.
Embedded Freight insurance

Turn freight losses into a revenue line.

Embedded per-consignment cover, built into your booking flow. Your freight losses become a revenue line.
FreightInsure Icon

The Problem

Every carrier absorbs freight damage. Almost none get paid for it.

Broken goods, credit notes, margin erosion, financial losses, disrupted cash flow, and damaged client relationships. Most operators write it off. The write-off is the problem — you're absorbing a cost that doesn't need to exist, and missing a revenue line that does. Unresolved freight issues erode margins and put strain on customer relationships at the same time.

Where Australia Loses $2 Billion in Freight Every Year

We see freight loss every day, across thousands of routes, carriers, and consignments. This is what the map looks like.

Explore the data

3D map of Australia with two dashed lines connecting western point to eastern region.
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What It Is

Per-shipment cover that turns freight losses into a revenue line.

FreightInsure sits inside your existing workflow, integrating into the shipping process and covering goods in transit. Your customers are covered at point of booking. You earn on every activated consignment. If something goes wrong, FreightInsure handles the claim — not you. No upfront cost. No additional headcount. It runs on freight you're already moving.

Embedded at booking

Your customers get freight cover from dollar one, no excess, applied per consignment. You focus on freight.

Claims handled by us

When something goes wrong in transit, FreightInsure manages the claim end-to-end, with a 5 business day resolution target. Complex claims may take longer. No more claim headaches.

Earn on every shipment

Every covered shipment generates revenue for your business. No upfront cost. No additional headcount. It runs on freight you're already moving.

Zero excess

Unlike traditional transit policies, there's no excess. Approved claims are assessed from dollar one, subject to the policy terms.

FreightInsure Icon Green and White

How It Works

We connect. Your customers get covered. We handle the rest.

Your customers add freight insurance cover at the point of booking. One step. Per consignment. Instantly confirmed. If something goes wrong, they deal with FreightInsure — not you. We manage the claim from notification through to resolution, in line with the policy terms.

We connect

One integration. Your flow stays the same.

We handle claims

We manage the claim. Your customer hears from us, not you.
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Cover appears

Your customer sees it at checkout. One click. Done.

You get paid

Revenue share hits your account. No upfront cost. No risk.
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How It's Different

We don't compete with marine insurers. We cover the gap they leave behind.

Marine insurance typically carries significant excesses and is structured around your biggest accounts. We cover everyone else — from dollar one. Traditional marine insurance policies often carry exclusions that leave gaps in coverage for many shippers. FreightInsure offers a different structure for everyday transit losses, with per-shipment pricing and no excess on approved claims.

Traditional Marine Insurance

$1,000–$2,000+ excess

Annual policy. Upfront premium.

Covers your top accounts and catastrophe losses.

Claims take months.

A cost.

FreightInsure Icon Green and White

FreightInsure

No excess. From dollar one.

Per shipment. Pay as you go.

Covers the everyday loss and damage nobody else touches.

Claims resolution target of 5 business days.

A revenue line.

Already have marine insurance? Good. Keep it. FreightInsure covers what it won't.

Book a Demo

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Why FreightInsure

Not an insurer that discovered freight. A freight claims business that built insurance.

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2020 Fintech Awards Logo
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Top Insurance Business Award

100k

Claims Resolved Annually

Fast, fair resolutions that protect both freight and reputations.

20+

Years of Claims Experience

More than two decades of freight claims experience behind every decision.

89%

Customer Satisfaction

Confidence restored, with a claims resolution target of 5 business days.

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Who We Serve

When things go wrong, FreightInsure makes them right.

Transport Companies

Freight Carriers

Freight Platforms

4PLs

3PLs

Integrate cover into your freight booking platform seamlessly, turning risk into reassurance with every shipment.

Explore Solutions

FreightInsure has become a seamless extension of our service at Clique Logistics. When something goes wrong, issues are resolved quickly and professionally, which helps us maintain strong relationships with our clients.

Curtis King

Commercial Manager, Clique Logistics

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Shippers

Manufacturers

Wholesalers

Retailers

Import / Export

eCommerce

Get instant cover for your consignment, or set up automated cover for ongoing freight protection.

Explore Solutions

FreightInsure embedded freight insurance has been a game-changer for my business; even though the freight carriers won’t take responsibility for damaging my goods, FreightInsure makes good the loss, with easy claim process and super-fast payouts.

Dominique Mimnagh

Director, 2Magpies

2Magpies logo

Insurance Brokers

Provide effortless protection for clients and grow revenue streams by partnering with FreightInsure.

Explore Solutions

FreightInsure gives our transport clients a straightforward way to protect their freight. The ability to offer pay-per-shipment protection with no excess payable in the event of a claim is a real value-add, and the ease of implementation has made it simple to recommend.

Scott Hardiman

Managing Director, Bruce Chiene Insurance Brokers

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Technology Platforms

TMS

FMS

Freight Marketplaces

Unlock freight insurance technology that effortlessly integrates into your platform to build value, protect customers and provide real competitive advantage.

Explore Solutions

InXpress has seen great success partnering with FreightInsure, providing our customers with peace of mind through reliable, easy-to-use freight insurance solutions. Their service is second to none, simple, efficient, and seamlessly integrated into our Webship platform.

Michelle Price

Chief Commercial Officer, APAC

InXpress Logo
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Solutions

Trusted by transport companies and shippers across Australia and NZ.

Cario

FreightInsure's embedded insurance solution integrates seamlessly into our freight booking platform, providing reliable cover that is easily accessible by our customers and responds effectively to the everyday risks of loss and damage.

Fiona Marshall

Director, Cario

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Fast Courier

Partnering with FreightInsure means our customers have a clear, self-serve option to protect their freight at checkout with no excess on claims, which builds trust in booking higher-value shipments and reduces friction for our support team.

Vincent Maneno

Co-Founder, Fast Courier

2Magpies

FreightInsure embedded freight insurance has been a game-changer for my business; even though the freight carriers won’t take responsibility for damaging my goods, FreightInsure makes good the loss, with easy claim process and super-fast payouts.

Dominique Mimnagh

Director, Cario

Bruce Chiene Insurance Brokers

FreightInsure gives our transport clients a straightforward way to protect their freight. The ability to offer pay-per-shipment protection with no excess payable in the event of a claim is a real value-add, and the ease of implementation has made it simple to recommend.

Scott Hardiman

Managing Director, Bruce Chiene Insurance Brokers

Active Freight Solutions

FreightInsure gives our clients the peace of mind of their freight being covered, while taking the risk out of my hands. Sharp pricing, great communication, honest advice, and the freedom of knowing when things go wrong and my client is covered… it’s not my headache or worry. Strongly recommend!

Jack Milling

Director, Active Freight Solutions

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Book a Demo

Turn shipping setbacks
into success stories

You can’t eliminate the loss, but we can eliminate the headaches.

Book a Demo